Hosted Business Phone Systems

ICC offers a fully-managed, enterprise-level voice solution. Our cloud-based PBX business phone systems provide access to traditional voice capabilities without the need for any onsite voice hardware. With multiple data centers across the United States, we have unmatched capabilities to provide resilient UCaaS solutions and cloud disaster recovery services for hosted customers.

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Hosted business phone systems, otherwise known as VoIP phone systems, provide a unified platform for voice, video conferencing, team messaging, and call centers. Our UCaaS solutions allow you to take the office with you anywhere.

The hosted PBX ICC enables New York City businesses to seamlessly embed communications into custom or everyday business applications, improving workflow productivity. These systems are flexible too; as your business grows, so can your phone system.

Why Choose Hosted PBX?
• Highly Adaptable
• Easy to Maintain
• Simple Multi-location
• Continuous Upgradeability

All the cloud-based PBX solutions that ICC works with integrate seamlessly with CRM programs such as SalesForce, Zendesk, Service Now, SAP, and many more. The integration of UCaaS and CRM will not only have your business running more efficiently, it will also help you create the best customer experience possible.

Private Hosted

Many of ICC’s customers in NYC are looking to bridge the gap between traditional cloud-based hosted solutions and onsite PBX telephone systems. ICC has the ability to offer “Private Hosted” solutions. This unique solution offers the privacy of traditional onsite PBX systems, along with the resiliency and features set of our hosted platform.