Cloud Disaster Recovery Services / VOiP Solutions

When you’re shopping for a cloud-based phone system there’s no better partner than ICC. We’ll show you how to leverage the power and cost savings of the cloud with feature-rich solutions that are affordable, scalable and secure—all backed by our exceptional support.

There for you,
24 / 7 / 365

No business can afford network downtime. The loss, even temporarily, of access to mission-critical information or the inability to perform vital functions will impact an organization’s bottom line. ICC helps you choose the Maintenance and Support Services package that maximizes your uptime and best fits your budget.

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A Company You Can Trust

ICC holds top partner status and certifications with several central technology platforms including Avaya. These certifications are only given to business partners who meet stringent requirements for converged voice and data, technical mastery and customer satisfaction. Earning these certifications are a direct result of ICC’s talent, dedication, and commitment to our customers.

Hosted

ICC offers a fully-managed, enterprise-level voice solution. Our cloud-based PBX provides access to traditional voice capabilities without the need for any onsite voice hardware. With multiple data centers across the United States, we have unmatched capabilities to provide resilient UCaaS solutions and cloud disaster recovery services for hosted customers.

Private Hosted

Many of ICC’s customers are looking to bridge the gap between traditional cloud-based hosted solutions and onsite PBX telephone systems. ICC has the ability to offer “Private Hosted” solutions. This unique solution offers the privacy of traditional onsite PBX systems, along with the resiliency and features set of our hosted platform.

Avaya Hardware

Avaya is the platform of choice for ICC customers due to its robust functionality and cost savings enjoyed by our voice customers. Avaya’s catalog includes device options for desks, conference rooms, and across-office usage, while supporting in-office, mobile, remote, and video users. It’s a “single box” that is easy to install and less time consuming to manage.

Certified Experts

ICC employs a skilled team of Avaya Certified Technicians. Our Engineers have achieved the highest levels of training and certification on the complete line of Avaya products. We constantly upgrade our training and services in accordance with advancements in technology and industry best practices.

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